Thomas Joseph Terms And Conditions

Please read the following carefully: You are agreeing to the following terms and conditions when you purchase a product from our online shop.


MAKING A PURCHASE
CHECK OUT
SHIPPING & HANDLING

MAKING A PURCHASE:
Simply browse through our catalogue and click on ‘add to basket’ you can further edit your shopping basket before committing to ‘check out’. Various search tools are available to ease your journey through the various products and brands available. All prices are in GBP (British Pound Sterling).

CHECK OUT:
After you have made your final selection of products and quantities and checked the total value of goods ordered including shipping costs you click ‘check out’ within the shopping basket page. Payment can be made by credit / debit card using PAYPAL which uses a secure server. Please note that you need to have an account with Paypal. Alternatively you can checkout using WorldPay, you will be redirected to the WorldPay secure server to process the transaction.

SHIPPING & HANDLING:
Items in stock as follows, items out of stock you will be contacted by email.Please supply correct delivery address where orders can be received and signed for as returned unsigned parcels will incur an additional ‘Redelivery’ charge equal to the original carriage charge.

UK only
All orders over £20 are delivered free of charge. For Orders under £20 there is an applicable carriage charge

4 to 5 day delivery excluding holidays. (Orders after 10am Friday will be dispatched on the following Monday).
UK orders sent either by Royal Mail or DHL. Ireland orders are sent by Fastway. All orders require a signature on delivery.
Express delivery service available, please supply your phone number and we will contact you regarding additional costs.

International & Ireland delivery:
Charges are dependent on country and weight.
After you have selected your products go to checkout and supply your shipping details the system will automatically calculate the shipping costs before you make payment.
International orders will take up to two weeks for delivery.
Sometimes import duties apply to certain countries outside of the EEC. These duties are calculated by the delivery company and should be paid by you on request. Additional import duties are not the responsibility of Tomjoe.com. All correct customs labels are attached by Tomjoe.com but please be aware that customs sometimes open packages to check contents which also sometimes causes a delay in the delivery of items. It is Tomjoe.com company policy to monitor the delivery status of parcels in transit.

Redelivery Charge:
Please supply correct delivery address where orders can be received and signed for as returned unsigned parcels will incur an additional ‘Redelivery’ charge equal to the original carriage charge.

Lost items:
Items not delivered by Royal Mail within 15 days are classified lost and will be redelivered or refunded by Tomjoe.com (if out of stock).
Items sent by other courier services are generally tracked and will be re-delivered or refunded when classed as ‘lost’.

Assurance:For all orders, we will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery. If you dont your order within the estimated delivery time quoted, please contact us by email and we will try and ensure that you receive your order as quickly as possible. Please note that while items sent by the Royal Mail usually arrive within 3-5 working days, Royal Mail stipulates that only items still not delivered after 15 working days can be officially classified as lost.

Out of stock items
Any items ordered which are out of stock or if there is a problem with your order details, a member of our staff will contact you by email. 


Morrigan Limited
34 Dunlop Industrial Park 
Bangor
County Down
BT19 7QY
Northern Ireland (UK)

Tel: 028 9127 3302

Company No. NI034152