Shipping policy

Free Shipping Levels and Postage Charges

United Kingdom

Order Value

Postage Charge

Less than £25

£3.00

Over £25

Free

 

 

Ireland

Order Value

Postage Charge

Less than £40

£5.00

Above £40

Free


Europe 

 Order Value
Postage Charge
Less than £100 £20.00
Above £100 £0.00

Since Brexit, we have had repeated issues with incorrect customs charges being applied to EU orders. Our business is located in Northern Ireland, which is still part of the EU Customs market for goods. Therefore, EU customs duties ARE NOT applicable.

We must use couriers (DHL/Fedex/UPS) for EU deliveries to avoid customs charges. Unfortunately, the courier shipping costs are expensive, resulting in a £20 shipping charge for all EU orders. We are sorry we cannot offer cheaper shipping.  

Rest of World

 Order Value
Postage Charge
Less than £20 £15.00
Above £20 £20.00

 


 

Delivery Method

United Kingdom:

Orders below 2kg in weight are sent via Royal mail 2nd Class Standard.

Orders above 2kg in weight are sent via Fedex, and will require a signature.

 

Ireland:

Orders below 2kg in weight are sent via Royal Mail/AnPost.

Orders above 2kg in weight are sent via DPD.

 

Europe (Excluding Ireland):

 

All parcels are sent via Courier (DHL/Fedex/UPS). 

 

Rest of World:

Parcels under 2kg are sent via the UK postal carrier, Royal Mail. Information on who will be delivering your parcel can be found at (https://www.royalmail.com/personal/international-delivery/international-tracked-signed/tracked/delivery-partners)

Parcels over 2 kg are sent via courier.